Orders placed before 2:00 p.m. Eastern Time for in-stock items will typically ship out the same day. Please allow 1 to 2 business days for order processing outside of our normal operating hours and after our cut-off time.
Free Shipping Promotion
- Free shipping applies to standard shipping only within the contiguous 48 U.S. states.
- Free shipping may not apply to some US addresses, large and/or oversized items. Freeport Marine Supply reserves the right to charge for shipping of items that do not qualify for free shipping and were not charged upon order placement.
- All shipping and handling fees are non-refundable with the exception of a return that is a result of a shipping error, item defect, or other extraneous circumstances (see return policy).
International Shipping
- International shipping does not qualify for the free shipping promotion.
- We ship internationally with most countries that don't hold export restrictions or sanctions.
- International orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the customer's responsibility. Shipping times for international orders may vary depending on the destination and customs processing. Contact your local customs office for more information.
- Email us at sales@freeportmarine.com for an accurate estimate to your location.
Same-Day Local Delivery Policy
We are pleased to offer same-day local delivery through our trusted partner, Trellus. This service is available for most in-stock items, with some restrictions on what can be delivered. Please review the following details to understand how our same-day local delivery works.
Delivery Areas and Rates
Trellus provides delivery based on radius rates to Long Island and Westchester. We also offer scheduled deliveries by request to NYC. Please contact us for more information or if you have any additional questions about our delivery service.
Fulfillment Cut-Off Time
Orders must be placed by 3:00 PM to qualify for same-day delivery. Orders received after this time will be processed for next-day delivery.
Item Restrictions
Our same-day delivery service is limited to non-hazardous items. Trellus considers 1 box to be any package under 35 lbs in weight and no larger than 36" x 36" x 36" in size. Multiple items going to the same address that fit within these limits will be considered as 1 package. Please note the following restrictions:
- No single item over 50 lbs
- No items larger than 36" x 36" x 36" in measurement
- Total weight limit of 250 lbs for all items in a single delivery batch
- No hazardous or dangerous materials
- No combustible, flammable, or dangerous goods
Additional Information
If you have any questions or need help with scheduling a delivery, please don't hesitate to contact our customer service team. We're here to help!
Shipping Restrictions
- Items that are considered hazardous cannot be shipped by us. Liquids can only be shipped using ground shipping services or picked up via In Store Pick Up.
- Items that exceed standard shipping limitations on weight and/or size are shipped via Truck Freight. Additional shipping fees apply. A signature may be required for receipt of shipment.
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Damaged Shipments
All orders are thoroughly inspected and securely packed. Upon receiving a package, please inspect for any noticeable or concealed damage. If there is significant damage to the package, please refuse delivery. Any concealed damage must be reported within 24 hours so that a claim may be filed with the shipping carrier.